Parking

Book your stay in the parking lot through the airport website. Reservations must be made a minimum of 3 hours in advance of your entrance to the parking lot.

Unfortunately, no. We can help you through the reservation process, but all reservations must be made online.

For reservations we accept all major debit and credit cards, including Visa, MasterCard and AMEX.

You will receive a confirmation with the reservation reference number and we will also email you a copy of your reservation along with some tips and useful information to get to the airport and make the most of your time at the airport.

You can access the parking lot up to 4 hours before the arrival date and time confirmed in your reservation, without an additional charge.

Your reservation will remain valid if you enter up to 4 hours after the check-in date and time confirmed in your reservation.

The grace period to leave the parking lot at the end of your stay is 6 hours. The rates for overstaying your reservation vary depending on the parking lot where you leave your vehicle. Extra time charges are paid at an ATM before leaving the parking lot.

1. Drive to the entrance barrier of the parking lot you reserved.
2. Scan the QR code of your reservation in the validator.
3. Check that your reservation name or reference number is displayed on the screen.
4. Press the ticket button and remove the ticket. The barrier will be raised to allow access.
5. Keep the ticket and store it in a safe place, as you will need it to exit.

If the system does not recognize your reservation or if the barrier does not go up, press the intercom to request help. Bring your reservation reference with you.

Drive to the exit barrier and scan your parking ticket. The barrier should rise automatically; However, in some cases, the system may not recognize your vehicle. You will be able to tell if a reading error has occurred because your vehicle's license plate will appear incorrectly printed on the ticket. In this case, drive to the exit barrier as usual and press the intercom to request assistance. Make sure you have your reservation reference and/or your vehicle's license plate number on hand. 
If you have exceeded your stay time, you must go to the payment ATMs before approaching the exit barrier.

Depending on the length of your flight delay, you may be required to pay an additional fee upon your return. Regular rates apply and vary based on reserved parking.

At the moment our system does not allow extending the period of stay of a confirmed or active reservation.

You can cancel your reservation by logging into your account or calling our customer service phone number. Depending on the type of reservation you made, a fee may apply.
We offer a 24-hour cooling-off period during which you can cancel any reservation free of charge within 24 hours of confirming the reservation. However, the reflection period does not apply to reservations that have been confirmed and whose stay is scheduled to begin within the next 24 hours.

Our parking prices with online reservation are shown for 24-hour periods. For example, if you arrive at the parking lot at 10:00 am and leave the same day at 10:00 pm, you will be charged for a full 24-hour period. That is, you would be charged the same if you left the parking lot the next day at 9:59 am. All prices are shown in Mexican pesos and include 16% VAT. Parking rates will also vary based on:

• The time of year.
• The location with respect to the terminals.
• Supply and demand.
• How far in advance you make the reservation.

All our parking lots are located within the airport park, they are secure and located very close to the terminals. Additionally, if you reserve you guarantee that your vehicle will have a parking space.

To use our parking lots it is not necessary to make a reservation. You will be able to access the parking lots normally, and make payment at the end of your stay.
However, if you make a reservation, you can enjoy direct discounts on your stay and secure a parking space during your trip.

Motorcycles require paid parking, either through a reservation or at regular rates.

There are disabled parking spaces in all parking lots, but they are limited and subject to availability.

Press the intercom at the parking lot entrance for further guidance.

At the moment, the airport does not have chargers for electric vehicles. We are working to have charging infrastructure in the future.

Our car parks have CCTV systems, as well as electronically controlled entry and exit barriers. Our staff frequently makes rounds by vehicle or on foot and promptly reports any atypical situation that could be a security risk.

Consider that leaving your vehicle in the parking lot is at your own risk and expense, and its custody is subject to the terms and conditions of the parking lot.

Airport parking lots are currently self-service, meaning you park in the space of your choice and keep your keys.

Yes, some of our parking lots have height restrictions. 
Parking lots A1 and B1 have a maximum permitted height for vehicles of 2.40 meters. Vehicles exceeding these limits will not be able to access these parking lots.
There are no height restrictions in any of the other airport parking lots.

The parking lot has a Civil Liability Insurance Policy that covers damage to third parties to their property and person caused by direct action or omission during the custody of their vehicles.
It is recommended to make claims for damages, in the parking lot itself, before leaving the airport.

Refunds are made exclusively to the card that was originally used to pay, in order to ensure that the refund is made to the correct place and avoid any problems.
If you closed your account or replaced your card and the refund still hasn't appeared in your account after 15 days, contact your card issuer. Unfortunately, we cannot claim that money from the bank and issue the refund to a new card.

We have payment ATMs in all of our parking lots that accept cash payments. Additionally, you can pay with credit and debit cards. You can use our payment ATMs before returning to your vehicle.

If necessary, press the intercom at the payment ATM or exit to request help.

You can make your payment online and avoid going through the parking ATM before your departure. Payment will be made through the "Checkout" section of the page https://parking.oma.aero/

You can obtain the invoice corresponding to your stays and reservations online through the page  https://tickets.diverza.com/oma/facturar-ticket
It is necessary to have the following information found on the payment ticket that you can print at a parking ATM or in the confirmation of your reservation:

• The ticket number.
• The payment date.
• The value of the total amount.

If you have any questions, our chatbot can help you. You will find our chatbot by opening the bubble located at the bottom right of the web page.
You can also send us an email to estacionamientos@oma.aero or call us at 800 4000 OMA (662).

To purchase a Parking Pass card, please visit the prepaid payment counter located in Terminals A, B, or C.

For more information, please see the Parking Pass section.

The Parking Pass card costs MXN $150, plus the amount you choose to add as prepaid balance.

For more information about fees and rates, please see the Parking Pass section.