Lost & Found

At Monterrey Airport, we’ve implemented an intuitive, automated system powered by Foundspot’s Artificial Intelligence. This innovative solution allows you to actively participate in the process of searching, matching, and retrieving your lost items quickly and efficiently.

Follow these steps to find and recover your belongings:

CLICK HERE to start your search

Safety and trust

We follow strict procedures to ensure that only legitimate owners can claim lost items.

How Does the Process Work?

1. Immediate Notification: You’ll receive an email as soon as a match is detected.
2. Quick Validation: Click the provided link to verify the item details.
3. Confirmation of delivery method: The item will be sent via the chosen courier service to the provided postal address. Lost items usually take between 2 and 4 days to be registered. If you do not receive notification about your item, it is likely that it has not been delivered to the designated department. Please keep in mind that recovering the item depends on the collaboration and honesty of all users. After 1 month, unresolved searches will be permanently closed.